In My Experience, UPS Have Never Got a Delivery Right

Which is remarkable really, as that is the cornerstone of their business, delivering stuff.

A lunchtime rant.

I have had items delivered via Purolator and FEDEX, almost always without incident. You order something, and it comes. Somehow, every time, I mean EVERY time I have had something delivered by UPS, something goes wrong. EVERY SINGLE time.

I'm not alone in this. I have expressed my amazement to friends and colleagues, and they have said exactly the same thing. They experience some kind of "incident" almost every time.

My friend the other day waited at home for her delivery to be delivered, by UPS of course. She actually took the day off work to make sure she could get her hands on it. As she has an outside gate, she left a large note stating "Att UPS. Come in this gate is open". She sat there all day, waiting. Later that evening she gets the almost certain and expected phone call when waiting for a UPS shipment, "missed delivery". Apparently there was a gate they could not get into, and nobody was home. Yeah, OK...

I had things shipped from the UK once, UPS did the dirty work. It was dirty... I had 4 boxes coming, none of which came at the same time. 2 of them went to the wrong address. Not only did they end up at the wrong address, but the boxes were left on the front lawn of that address, in the rain. All the contents of all four boxes were also smashed. Cheers! They really didn't care, like,.... they had no sympathy for fact they had just smashed and left out in the rain a good proportion of my personal belongings. They just didn't care.

This morning I was expecting an important delivery, the vendor shipping my delivery used UPS. The vendor has shocking service as well BTW, (check my Rogers posts). Apparently they could not deliver my package due to the fact they had no buzzer number. I checked the order, and before the address, it states, clearly, in caps.... "BUZZER NUMBER 400".... hmmmmm?

SO they are redelivering tomorrow. Somehow, I don't think I am going to receive it.

I would NEVER willingly use UPS to deliver anything for me due to the gross mistakes mentioned above. I know no one that has had a good experience dealing with this company. Why corporations use them I know not, perhaps the business service is better? In my experience it would seem that if they spent less in millions of dollars on novelty trucks, and more on doing what is the crux of their business, delivering things, I would not have ranted this.

bye